Upcoming Event: Men's Tennis versus PTT on September 21, 2025 at TBA
TBA
Men's Tennis
vs. PTT
Florida Atlantic University Athletics
A-to-Z: Flagler Credit Union Stadium
Whether you're planning your trip to Boca Raton, walking up to the gate or settling in to your seat, we hope you have a wonderful visit to the Home of the Owls. Use this A-to-Z guide to answer many of the questions you may have about a game day in Paradise.
Countdown to Kickoff
Football
vs Memphis
Sep 27, 2025 at 7 p.m.
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SecsADMISSION/TICKETS
As you enter the stadium gates, an attendant will scan your ticket barcode. Please make sure that each person in your party presents his or her ticket individually. Children two and under do not require a ticket. Once guests enter the stadium, they will not be allowed to exit and reenter. General Admission gates will open one and half hours prior to kickoff.
Please make sure you follow the bag policy and are aware of prohibited items. Signage will be located at each gate prior to entry.
ADA ACCOMODATIONS
Parking for guests with disabilities will be available with a proper DMV permit on a first available, first served basis. The individual who was issued the permit must be in the vehicle.
Parking garage III is a designated parking location for guest with disabilities, however, disabled parking spaces are available in all parking lots throughout campus.
Seating for guests with disabilities is located throughout the stadium. Guests who require special assistance are urged to make all ticket arrangements well in advance by contacting the athletic ticket office at 1-866-FAU-OWLS (328-6957). Please notify an event staff member if someone in your party requires an additional chair.
AED
Automated external defibrillator or AED are located in all First Aid Rooms and by the operations office near gate 6 on game day.
ALCOHOL POLICY
Possession or consumption of alcoholic beverages is prohibited by persons younger than 21 years of age. Anyone consuming alcohol must be prepared to show proof that he or she is 21 years of age or older.
No alcohol may be brought into the stadium at any time. Alcohol is served and sold throughout the stadium by Chartwells, whom has an approved license to sell and service.
All alcohol sales stop at the end of the third quarter.
ATM
Florida Atlantic offers ATM for guests to use throughout our campus. The ATM machines can be found in the following locations:
• Lobby of Student Services
• Breezeway Food Court
• Lobby of the Administration Building
BANNERS, SIGNS & FLAGS
Approved signs are authorized inside the stadium after inspection, however, no banner, flags, signs with poles, sticks or brace will be allowed.
Pre-approved banners and locations are permissible in advance as long as the banners do not interfere with the sight of other guests. No pre-approved commercial banners will be authorized.
CAMERAS
Hand-held still cameras are permitted for personal use only. Cameras with a lens longer than five inches, video cameras, stands/tripods, and bags/cases are not permitted in Flagler Credit Union Stadium.
CLEAR BAG POLICY
Florida Atlantic University reviews its public safety and stadium security policies every year looking for ways to improve them. Florida Atlantic strongly believes that the clear bag policy will enhance public safety and make stadium access more efficient. This proactive measure will enhance safety inside and outside the stadium and will speed up the security screening process for our fans. The public deserves to be in a safe and secure environment. We constantly look for ways to enhance stadium safety, and clear bags are part of best practices endorsed by security experts.
Clear Bag Policy:
• Small clutch bags, approximately the size of a hand, no larger than 6.5”x4.5”, with or without a handle or strap, can be taken into the stadium with a clear plastic bag.
• Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” are allowed.
• A one-gallon plastic freezer bag may also be used.
• An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.
• Seat Cushion (without a chair back)
Prohibited bags include, but are not limited to:
• Any Bag larger than permissible size
• Backpacks
• Binocular Cases
• Briefcases
• Camera Bags
• Cinch/Drawstring bags
• Computer Bags
• Coolers
• Fanny Packs
• Luggage of any kind
• Personal Seatback
• Purses
A graphic of the Clear Bag Policy can be found here
CONCESSIONS/PARADISE PRICING
A variety of concession vendors are located throughout Flagler Credit Union Stadium, offering a wide range of food and beverage options. Paradise Pricing is available at concession stands in Sections 115 and 125.
DOWNLOADING YOUR MOBILE TICKETS
1. When logged in from your phone, click on the 3 bars (top left corner) and then click “Tickets”
2. All events you have tickets for will appear. Select the current event that you are attending
3. Save each individual ticket to your phone.
NOTE: Confirm mobile device is at its highest brightness level for effective scanning
ELEVATORS
Elevators are located on the concourse near section 123 and 135. The Martin S. and Jane Greenberg Foundation Tower has four elevators to accommodate guests and credentialed staff for access to the Delray Hyundai Deck, Delray Genesis Club, Suite and Press Level.
FAN CODE OF CONDUCT
Florida Atlantic Fans are known for their passion, team support, hospitality, and sportsmanship. Our image is shaped not only by our student-athletes, coaches, students, and faculty, but by our fans as well. Our goal is to create a championship experience with integrity for our teams and fans alike, while maintaining a safe and respectful atmosphere for everyone to enjoy.
FAN ASSISTANCE/STROLLER CHECK-IN
Fan Assistance is located on the west side of the stadium inside Gate 6 near section 112. Stroller Check-In and Check-Out will be housed in the fan assistance office. All strollers will be tagged with numbered wristbands. If you have any game day questions, please call (561) 297-4302 (Phone line opens 4 hours prior and closes 1 hour after the game).
FIRST AID/EMERGENCY PROCEDURES
The Boca Raton Fire Rescue Department has teams that will provide medical services on the campus and within the stadium on game day.
The First Aid Room is located on the northwest concourse at Section 112 by Gate 6.
In case of an emergency, the public address announcer will notify fans of developing situations including inclement weather, fire, power failure and game delays. These announcements are made to let fans make informed decisions concerning their well-being and provide specific instructions about what to do. If possible, familiarize yourself with the nearest exit points of the stadium. In case of an emergency, please dial 911, and contact the nearest event staff member. The security station is located at the northwest side of the stadium by gate 6 section 112.
Please click here for FAU Stadium’s Emergency Evacuation Procedures
GAME DAY SHUTTLES
Molly’s Trolleys and campus shuttles are available to take guests to/from their vehicles starting three hours prior to kickoff. A map of shuttle locations can be found here.
GATES
Premium gates will open two hours prior to kickoff and General Admission gates will open one and half hours prior to kickoff, unless otherwise stated on www.fausports.com.
• Gate 1A: Club, Loge & Cabanas
• Gate 1: General Admission (Sections 101-111, 201-211)
• Gate 2: General Admission (Sections 134-137, 234-237)
• Gate 3: General Admission (Sections 131-133, 231-233) & Visiting Team Will Call
• Gate 4: General Admission (Sections 119-123, 219-223) & Visiting Team Will Call
• Gate 5: Student Entrance
• Gate 6: Media & General Admission (Sections 112-118, 212-218)
• Gate 7: Home Team Will Call & FHSAA
HEAT RELATED ILLNESS GUIDE
In Florida, development of heat-related problems is a common occurrence during football games at Flagler Credit Union Stadium. A high heat index increases the body temperature leading to significant sweating and fluid loss. Unless fluids are appropriately replaced, heat-related illness may occur. Fans with cardiac, respiratory or gastrointestinal problems are at higher risk for heat illness. Heat problems can usually be prevented by:
• Applying sunscreen that has a sun protection factor (SPF) of 30 or higher
• Wearing a wide-brimmed hat
• Wearing sunglasses that block at least 99 percent of UV light
• Wearing light, loose-fitting clothes
• Drinking plenty of water or sports drinks such as Powerade
• Limiting alcohol intake
If you become hot, sweaty, fatigued and thirsty, you should get out of the sun immediately and begin to replenish your fluids. If these symptoms continue or you develop dizziness or muscle cramps, you should go to an aid station for further evaluation and treatment. The first aid stations are noted in this A to Z Guide.
Other medical problems may occur during a game. Should you become ill and feel the need for medical attention during a game, Event Staff or Security Personnel can direct you to find the nearest first aid station or they can summon Emergency Medical Personnel if you are too sick to be moved. If you have significant medical problems, please bring a list of your medications with you to the game in case you have to be seen in our first aid stations.
HYDRATION AND COOLING INITIATIVES
With high temperatures expected during early kickoff times, heat initiatives will be in place throughout FAU Stadium, including misting stations and large Hydration Stations, which offer FREE water for fans to drink.
LOST AND FOUND
If any article is lost or found in the stadium, please inquire about or report the item to the nearest Event Staff. Items turned in during the game will be delivered to the guest services office located on the concourse below section 112. All lost and found items not picked up prior to the end of the game will be turned in to FAU PD and are available for pick-up the following business day. All unclaimed items will be disposed of after 30 days. Please call 561-297-3500 to inquire about lost items.
MERCHANDISE
Be sure to show your Paradise Pride by purchasing officially licensed Florida Atlantic Merchandise. The Owl Team Fan shop will be located on the south side of the Delray Hyundai Deck and on the concourse by Section 137.
OFF CAMPUS TRAFFIC INFORMATION
The FL511 system is the state’s official source for traffic and travel information. The Florida Department of Transportation’s (FDOT) Florida 511 (FL511) Advanced Traveler Information System (ATIS) provides information on congestion events, crashes, construction and maintenance activities; and travel times on all interstates and toll facilities as well as several other major Florida routes.
Before heading out, drivers should check the FL511 App (Available on the Apple App Store and the Google Play Store), website, and Twitter feeds.
OWL WALK
The football team takes their traditional “Owl Walk” approximately two and a half hours prior to kickoff. Buses will drop the team off at Lot 5, north of the stadium and they will walk through the student tailgate area and enter the stadium through Gate 5.
PARKING
All parking lots open four hours prior to the start of the game.
Season ticket parking costs $60 online at www.fausports.com.
Fans are strongly encouraged to purchase parking permits prior to game day by calling the Florida Atlantic Athletics ticket office at 1-866-FAU-OWLS or by visiting the athletic website at fausports.com and following the tickets link found on the left side of your browser. Pre-purchased parking permits can be bought online and printed at home for your convenience.
Fans who have purchased donor parking (red, blue, purple, silver, copper or yellow permits) are encouraged to follow the directions located on the back of their permit. Use of these directions will provide the most direct access to your assigned parking lot
Reserved donor parking and RV parking is available for purchase in advance of game day only. RV parking will be located in Lot 5A (Tarmac), northeast of Lot 5.
Cash lots will be open on game day and cost $20 per vehicle.
Once on campus, there will be message boards/signs that will direct you to the appropriate parking lots.
For easier game day navigation, please download the Waze App on your mobile device prior to arriving on campus (Available on the Apple App Store and the Google Play Store). A game day parking map can be found here Please use the hyperlinks below to launch directions to your designated game day parking lot…
Cash Lots:
Red & Silver Lot:
Blue & Yellow Lot
Copper Lot:
Valet Permit
Purple & ADA Lot:
RV/Bus Lot
Staff Lot:
PROHIBITED BEHAVIOR
Threatening or inconsiderate behavior such as profane and abusive language, use of tobacco, fighting, and drunkenness will not be tolerated and can result in ejection, arrest, and/or loss of season ticket privileges.
Standing on seats and throwing of any objects in the stands or onto the field, is also prohibited. Should you observe any of this disruptive behavior, please notify your nearest law
enforcement officer or event staff member.
NCAA policy prevents fans from entering the field of play unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to arrest.
If you need help at a game:
• Contact the nearest Event Staff member.
• Visit the Fan Assistance Office located inside of Gate 6 near Section 112 or call (561) 297-4302 (Phone line opens 4 hours prior and closes 1 hour after the game).
• Call FAU Police at 561-297-3500.
PROHIBITED ITEMS
For the safety and security of our guests, a number of items are not permitted in the arena including:
• Aerosol Cans
• Alcoholic Beverages
• Bags - please refer to clear bag policy
• Balloons
• Confetti/Glitter
• Coolers and Drink Containers
• Fireworks/Flares
• Frisbees
• Laser Pointers
• Motorized Vehicles, Hoverboards, Skateboards & Bikes
• Noisemakers
• Outside Food and Drinks (Exception Medical and Childcare Reasons)
• Personal Seatbacks (Exception seat cushions without chair back)
• Pets (Exception Service Animals)
• Poles/Sticks
• Professional Camera Lens over 5”
• Video Cameras
• Umbrellas
• Weapons of any kind
RADIO STREAMING
You can listen to all Florida Atlantic Football games on Fox Sports 640 South Florida (640 AM).
RE-ENTRY
Once you are admitted (tickets scanned) into Flagler Credit Union Stadium, you may not exit the stadium and re-enter using the same ticket. If you have an emergency and must depart the stadium, visit the ticket office at Gate 1.
RESTROOMS
All stadium restrooms are accessible for guests with disabilities and have baby changing stations.
• Men’s Restrooms: Sections 114, 119, 125, 127, 133, 136
• Women’s Restrooms: Sections 116, 121, 126, 128, 134, 135
• Family Restrooms: Sections 120 & 132
• Delray Hyundai Deck: Restrooms are located on the north side near section 107.
• Delray Genesis Club: Restrooms are located on the north and south side of the Genesis Club.
All restrooms will be disinfected prior to stadium opening with increased sanitization throughout game day.
RIDESHARE INFORMATION
Uber/Lyft/Taxi drop-off is available at Palm Beach Plaza near the Main Administration Building (Destination: Palm Bch Plz @ Main Admin Bldg).
SECURITY
The Stadium’s Police Office is located on the NW (Northwest) main concourse near section 112. Security for Flagler Credit Union Stadium and the FAU Campus will be coordinated by Florida Atlantic University’s Police Department with support from the Delray Police Department, Boca Raton Police Department and the Florida Highway Patrol. Additionally, Florida Alcoholic Beverages and Tobacco officers will be patrolling the campus.
All requests for assistance and reports of disruptive behavior should be directed to the closest available event staff members.
SECURITY SCREENING
In an effort to continue Florida Atlantic University's long-standing commitment to provide a safe and secure environment for all fans, coaches and student-athletes, walk-through metal detectors will be implemented at all gates of Flagler Credit Union Stadium on game days.
When fans arrive at the gates of FAU Stadium, they will be asked to follow the instructions of the security screening staff and fans will be asked to leave all pocket items inside their pockets such as phones, keys, wallets and pocket cameras, also fans will not be required to remove belts, watches, jewelry, shoes, jackets, coins or other small objects.
The clear bag policy will continue to be in effect at FAU Stadium. To expedite the screening process, fans are urged to use their approved clear bag to carry permitted items into the stadium rather than placing them in the screening tables.
SMOKING
Florida Atlantic University is a Tobacco Free Campus, which includes the ban of electronic cigarettes. This policy is in effect at all athletic facilities, including Flagler Credit Union Stadium. We request and appreciate your adherence to and compliance with this University policy.
STUDENT TICKETS
Student tickets are digital and available on your mobile device. Please visit am.ticketmaster.com/fau and login using your FAU email address. Students are able to purchase up to four guest tickets for any non-FAU students to sit with them in the Florida Atlantic Student section. Guest tickets for football are $10 and available as supplies last.
For more information on Student Tickets, please visit our Student Ticket Central Webpage
SOCIAL MEDIA
To stay up to date on operational, parking, and traffic information, follow Florida Atlantic Athletic Facilities & Event Management (@FAUGameday) on Twitter!
To stay up to date on all things Florida Atlantic Football, follow @FAUFootball on Twitter, Instagram and Facebook!
STADIUM LIGHTING EFFECTS
Stadium lighting effects may be used on game day, including blackout and pulsating effects. Guests suffering from epilepsy or other visual light stimulation effects are advised to see stadium medical staff at the First Aid room located on the north west concourse at Section 112 by Gate 6 for more information.
TAILGATING
All students tailgating will be located at lot 5, north of the football stadium.
Tailgating is permitted in the parking lots. Parking lots open four hours prior to kickoff. Tents, tables, tarps or canopies ARE NOT permitted if they impede foot or vehicular traffic or if they extend into additional parking spaces.
Promotional activities involving alcohol or tobacco are not allowed on campus at any time.
Know and obey regulations governing alcohol use. Drinking is illegal for anyone under the age of 21. Distribution of alcohol without a permit is illegal and leaving alcohol in plain view or unattended is consider distribution.
Don’t litter. Please be respectful of the campus and dispose of all trash in the proper waste bins.
TICKET INFO
On game day, assistance with any ticket issues can be obtained by contacting the Athletic Ticket Office located at the south west plaza at Gate 1 & 2.
TICKET TRANSFER
Guests are encouraged to only transfer tickets to members of your party and/or people you know and trust, so each person has their own ticket on his or her phone when entering the stadium.
Steps to transfer tickets:
1. Once you log in, click on the dropdown found in the top left-hand side of the screen, select “Tickets”. Here, select the event that you want to transfer by pressing on the “Transfer” button found on the bottom of the screen.
2. Select which seats you would like to transfer. Once you selected which seats you would like to transfer, click “Transfer”
3. Here, you will enter the recipient’s contact information. Once, you complete this, then your tickets will send to the recipient via email. In order to complete the transfer, you will need to make sure that the recipient follows the instructions that the email states.
WATER FOUNTAINS
For fan comfort, water fountains are available throughout Flagler Credit Union Stadium. Please remember to drink plenty of fluids.
WILL CALL
• Gate 1: General Public Will Call and Varsity Owls (any sales window)
• Gate 1A: Premium Guest
• Gate 3 & 4: Visiting Team Will Call
• Gate 6: Media
• Gate 7: Florida Atlantic recruit entry, football team guest, athletic prospects and FHSAA coaches entry
NOTE: All will call locations open four hours prior to kickoff and will remain open until halftime. Photo Identification will be required to pick up tickets at all will call locations.